REI

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4.5

( 8 reviews )

Shoe Stores, Sporting Goods

1119 Industrial Rd Suite A, San Carlos, CA 94070, United States

+1 6505-082-330

REI, a reputable brand in the outdoor retail industry, is widely recognized for its commitment to providing high-quality outdoor equipment, gear, and apparel. With a strong focus on sustainability, REI not only offers products that are designed to withstand rugged outdoor conditions but also prioritizes eco-friendly manufacturing processes. Established years ago, REI has become a trusted name among outdoor enthusiasts and adventurers alike. Its extensive range of products caters to a diverse array of outdoor activities, including hiking, camping, cycling, and skiing. Moreover, REI is renowned for its exceptional customer service, ensuring that customers receive expert advice and assistance in choosing the right products for their needs. As a testament to its dedication to customer satisfaction, REI has amassed a loyal customer base over the years. Whether you are an experienced outdoor enthusiast or a beginner, REI has everything you need to embark on your next adventure with confidence.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up
Quick visit

Reviews

4.5/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Xian jia zeng

March 22, 2024

🌲⛺🏞️🛒😃 I had an amazing experience at the REI store! The store had a wide selection of outdoor gear and equipment, and the staff were very helpful and knowledgeable. I found everything I needed for my camping trip and more. The store was well-organized, making it easy to find what I was looking for. Plus, the friendly and passionate staff made the shopping experience even better. I left the store with a big smile on my face and all the gear I needed for my outdoor adventure.👍🏕️🚵‍♂️🏔️

Undeep undeep

March 22, 2024

REI Came here to try find some ski boots and was fortunate to be passed off to Tim/Timothy. He was very in depth and attentive and is filled with endless knowledge on boot fitting. My feet were measured sitting, standing, and matched to my ability level. They worked great during my week trip to mammoth. The process for the boot fitting with him is going to take you at least an hour as the way the boot fits changes as you wear them and the heat from your body transfers to the boot. Use this hour to ask him about the pros and con a of heat molding, lifespan of your boot, heel liners, and most importantly how to adjust the clips on your bindings. 10/10 would recommend and will be back thanks Tim!

Tiago frederico

March 22, 2024

Just fine, as always. I was searching for a 700x35-45 tire for my hybrid bike, favoring higher pressure rating over other things like aggressive tread or any specific width. Found something really nice 👍. Enjoyed pleasantries with the friendly staff and was out the door. All in a matter of minutes. …

Mollie wolfe

March 22, 2024

Mr. Froy explained the dos and don’t about the bike well. I had a good experience buying a hybrid bike at the store.

Vaibhav

March 22, 2024

I go here regularly. Staff is always helpful and the selection is usually good but not for regular people.

Luka jorjoliani

March 22, 2024

The Store has Reopend!!! This is an email I got from REI on 6/2/2023 Dear REI San Carlos customer, During a routine store refresh project completed in May, we came across some flooring material that requires professional cleaning and abatement by certified experts. We have temporarily closed the REI San Carlos to facilitate this work, which will begin soon. While we do not yet have a reopen date, we look forward to being able to serve you again as soon as the work is complete. Thank you, REI Co-op

Valter vitorino

March 22, 2024

Picked up a pair of ski boots there today. Staff were super nice and knowledgeable. They were very patient and detailed explaining the ins and outs of the boots. They found the best fitting pair for my feet and my special situations. I am an advanced snowboarder but beginner skier. So its best for me to go with slightly high flex, but not too high since I am not a big person. They taught me the proper way to put the boots on and how to maximize the life of them. This kind of expert advices don't exist on Amazon. In fact, for the few pairs of boots I looked at, REI's prices are super competitive even to the internet only sellers. The store is huge with lots of other outdoor treasures. They also sell bikes and do repairs. Tons of camping stuff. Worth noting that their website is awesome. It's easy to browse stuff on their website, then find out if the item is in stock in the local store. Then just go there to check out the real thing and walk out with it!

Tom goodman

March 22, 2024

I've been here a handful of times, and the staff are nice and helpful. I particularly appreciate the staff over at the shoe department! I had needed new hiking boots, and I must've asked to have so many different boots in different sizes. They were also helping me choose, joking around and helping not make it such a frustrating process. It was a good time; I appreciated them keeping it together and not getting frustrated. There was also the fitting room attendant that was really nice and friendly. This location just has a pretty good atmosphere; someone always checks in on you to see if you have questions or if they can recommend something. Recommend this location for the customer service; the selections aren't too bad either.